Case studies
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Productising an AI model for instant hiring matches
The challenge
The founder had developed a strong AI matching model, with early results demonstrating its potential to identify candidates who progress to interview. The opportunity was to turn that intelligence and vision into an intuitive, trustworthy product for both founders and candidates.
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Designing a connected AI learning experience
The challenge
The company supported users across a complex learning and development journey, but the experience was spread across disconnected platforms, content and tools. The opportunity was to bring these elements together and define how product, data and AI could create a more coherent user experience.
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Reframing churn to refocus the product roadmap
The challenge
Emerging retention patterns across a multi-vertical marketplace raised concerns about increasing user churn. Before investing in broad retention initiatives, the business needed to understand whether users were genuinely disengaging or simply following different, expected usage cycles - and where intervention would create the greatest value.
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Improving early traction for a SaaS marketplace
The challenge
The startup had launched an early-stage marketplace connecting users with maritime experiences. Discovery identified opportunities to strengthen adoption and engagement with the proposition. The challenge was to understand the needs, motivations and barriers of B2B and B2C users, and prioritise improvements while the product was in development.
Testimonials

